Warranty Solutions B2B Cutover Frequently Asked Questions
Warranty Solutions is always looking for ways to innovate and progress, and that includes delivering a more robust system with reporting, faster speed to market, self-servicing claims, and much more. Our investment in a new platform benefits our agents, dealers, and customers.
Yes, we will utilize MFA for PCRS+ as legally required. You can select a checkbox to remember you that allows for 30 days of no additional authorization.
No, you will no longer be able to access B2B/warrantysolutions.com. All the information from B2B will be accessible in the new PCRS+ platform.
PCRS+ requires a unique user to be setup meaning that an email address is required. Users will login using the email address for MFA. User will be prompted to change password at the first login and accept an end user agreement. Since this is a new system, each user will need to complete the MFA authentication process.
No! In PCRS+, you’ll enjoy the convenience of streamlined access with just one user account for the back office. No longer will you need separate usernames for Accounts Payable and back-office functions—everything is now seamlessly integrated for a more efficient experience!
Training sessions on PCRS+ are held twice a week. To learn more and sign-up for a session, contact [email protected] or click the links below to register!
We will have a dedicated Triage line for all issues on launch day. Stay tuned for more information!
