Start your GAP Claim.

We’re sorry about your vehicle loss. Please take a moment to enter your information below so we can locate your records and help you start your GAP claim.

If you have any additional questions about your claim, feel free to Contact Us.

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Enter your information below to begin your GAP claim.

  • 1. Consumer and Contract Information

  • 2. Dealer/Lender Information

  • 3. General Claim Information

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    Please contact the GAP administrator as soon as the insurance issues a settlement check that does not cover your remaining loan balance.

    You can obtain your loan documents from the lender and the total loss documents from the primary insurance company.

    Please review your contract for this timeframe.

    Once we receive and validate all documents, processing typically takes 7-21 business days depending on claim volume.

    Please review your specific contract for this information.

    Yes, the claim must be filed within 90 days from the date of loss.

    GAP does not cover any delinquent payments.

    Since the service contracts are financed through the lender, any refunds issued by the selling dealer will be refunded back to the lender to help pay down the remaining loan balance.

    Refer back to your lender to verify if you need to continue making loan payments while your claim is being processed.

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